Privacy Policy

SmarTest is built to work offline, and most of what you do in it stays on your phone. This page explains, in plain language, what we do handle and why.

Who we are

SmarTest is a product of Ibora Digital Labs Limited, a company registered in Nigeria, which owns and operates the SmarTest apps, this website, the Store and SmarTest Community. In this policy “SmarTest”, “we” and “us” mean Ibora Digital Labs Limited, the data controller responsible for your personal data. Our address is Abuja Municipal Area Council (AMAC), Abuja, Federal Capital Territory, Nigeria, and you can reach us at support@smartest.ng.

What stays on your device

Downloaded subjects — past questions, notes, flashcards and your syllabus — live on your device, along with your answers as you work. You can study with no connection at all, and none of that content needs to reach us for the app to work.

What we collect

• Your account. Your name and email address, so you can sign in and so we can reply to you. An account is required to use the app.
• Your phone number. If you sign in with your phone, or add a number to your account, we keep it and confirm it is yours with a one-time code sent by text message. We use it to sign you in, to keep your account secure and to contact you about your account. We send you offers by text only if you tick the separate box that asks for that, and you can turn it off at any time in the app under Profile. A number can belong to one account only.
• How you use the app. Your test scores, topic mastery and history stay on your device. The app does send us a record of what was used (for example which screen was opened, that a test was finished, which subject and year), never what you typed or how you answered, so we can see what helps students and fix what does not. Because progress lives on the device, reinstalling the phone app clears it; the computer app has a Backup option in its settings.
• Payments.If you subscribe, you pay on Paystack’s own secure page, and Paystack process the charge. We never store or see your card number. We do keep a record of which plan you bought and when.
• AI tutor questions.A question you ask the AI tutor — and a photo of a question, if you attach one — is sent to our servers and on to an AI provider to generate the answer. Some providers’ terms allow them to use what they receive to improve their services, so please don’t put personal details in a tutor question.
• Photos you choose to send. A profile picture, a support-ticket attachment, or a photo of a question. Only ever one you pick yourself.
• Crash reports. When something goes wrong the app sends us the error, with your device model, Android version, app version and an app-generated install identifier, so we can fix it.
• Your school, if you have one. If your school enrolled you with a code, your school can see your homework and mock-exam results, because that is the point of it.
• How this website is used.When you visit smartest.ng we record which pages were viewed, roughly how long they were on screen, which buttons were pressed (for example a Google Play link or “Add to cart”), where the visit came from (a search engine, a link, a campaign tag), the type of device and browser, and how fast the page loaded. It is sent only to our own servers. We set no cookies for it, store no IP address, and never record anything you type. To count visitors without following anyone, each visit gets a code that changes every day and cannot be turned back into who you are. If your browser sends Do Not Track or Global Privacy Control, we record nothing at all. Raw records are deleted after 13 months.
• What you send through this website. Contact, school-enquiry, waitlist and newsletter forms are stored on our own servers and read only by the SmarTest team. Sending a message never adds you to a mailing list; the newsletter needs its own tick-box and a confirmation email. Spam is deleted after 90 days and unconfirmed newsletter signups after 30 days. Ask us at any time to see, correct or delete what we hold about you.
• The chat on this website. Smarty, the assistant on smartest.ng, is an AI. What you write to it is stored on our servers and sent to an AI provider to produce the reply. We keep the conversation for 90 days so the team can improve the answers, store no IP address with it (only a code that cannot be turned back into one), and do not link it to your SmarTest account. If you ask to be passed to the team, the conversation and the email you give are sent to our inbox so we can reply.

What we don’t do

• We don’t sell your data. To anyone. Ever.
• We don’t show ads, and there is no advertising identifier in the app.
• We don’t use any third-party analytics or tracking SDK, and we don’t use tracking cookies. Website measurement and crash reporting are our own, on our own servers.
• We don’t ask for your location, contacts, calendar or messages.

Who else processes your data

Paystack (payments), our AI providers (tutor answers and the website chat), Resend (sending our emails) and our text-message provider (sending sign-in codes and, only if you agreed, offers). Some of them process data outside Nigeria; where that happens we rely on their contractual and security safeguards.

Deleting your account

You can delete your account and everything attached to it from Profile → Settings → Delete Account in the app, or by writing to us. Payment records are kept for up to seven years because tax law requires it. The full detail is on our account deletion page.

Who SmarTest is for

SmarTest is built for secondary-school students preparing for JAMB, WAEC and NECO, and is not directed at children under 13. If you are a parent or guardian and believe a child under 13 has created an account, email support@smartest.ng and we will delete it.

Data retention and security

We hold your account and progress for as long as your account exists. Data is encrypted in transit between your device and our servers. If there is a breach affecting your data we will notify you and, where required, the Nigeria Data Protection Commission, within 72 hours of becoming aware of it.

Your rights

Under the Nigeria Data Protection Act you can ask to access, correct, export or delete the personal data we hold about you, or object to how we process it. Write to support@smartest.ng and we respond within 7 business days. You can unsubscribe from the newsletter with the link in any email, and turn off offers by text in the app under Profileor by writing to us. Messages about your account’s security, such as sign-in codes, cannot be turned off while you have an account.

Governing law and changes

This policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act. If we make material changes we will update the date above before they take effect.

Questions

Anything unclear? Email support@smartest.ng — a human reads every message. You can also write to Ibora Digital Labs Limited, Abuja Municipal Area Council (AMAC), Abuja, Federal Capital Territory, Nigeria.